What you get
Rules by star rating
Auto-publish the easy ones, route sensitive reviews to your inbox for a human read.
No two replies alike
Each response references what the customer actually said, so your listing never reads like a copy-paste wall.
Faster response time signal
Consistent, prompt replies show future customers — and Google — that the business is active and attentive.
An example reply
Google review
Priya S.
"Great service and fair pricing. Only knocking a star off because parking was tricky."
Reply from the owner
Thanks Priya! Really glad the service and pricing worked for you. You're not the first to mention parking — there's usually space on the side street, and we'll point that out when you book next time.
Questions
Will autopilot publish something embarrassing?+
You control which ratings publish automatically, and you can review everything it has sent from the dashboard at any time.
Can I switch it off?+
Yes, instantly, per business.